FAQs
Manual Registrant Emails with Attachments – How to Send Files to Attendees
Event Genius lets you include file attachments when you manually email a registrant from the admin (Standard tier and above). This is ideal for sending PDFs (like a parking pass), schedules, waiver forms, or other event documents without asking attendees to download from a separate link. This guide starts with when attachments are helpful, then […]
Offline Payments (Pay at Event / Manual Payments)
Let attendees register now and pay later, online or in person. The Offline payment option is perfect when you want to collect registrations through Event Genius, but handle payments manually (cash at the door, checks, or staff-collected payments). Why use Offline payments? What your attendees experience Here’s exactly what happens from their perspective: 1. They […]
Registration Confirmation Options – Manual Review and When to Send Confirmation Emails
Event Genius lets you choose when a registration is considered confirmed and when the confirmation email is sent. You can confirm registrations as soon as payment is complete (or immediately for free events), or use manual review so that registrations stay pending until you approve them and send the confirmation email yourself. Overview Each registration […]
How to Show Events on Your Blog Homepage with Posts – Event Genius Blog Loop
You can show your events in the same list as your blog posts on your homepage and in tag archives. This option is useful if you want visitors to see both recent posts and upcoming events in one place. The setting is under Events → Settings → Events, in the “Blog Loop” section. How it […]
Recurring Events SEO Guide – Prevent Duplicate Content Penalties
Event Genius includes built-in SEO features to help your events rank better in search engines. This guide explains how SEO works with your events and the special features for recurring events. How Event Genius Handles SEO Event Genius automatically optimizes your event pages for search engines. Each event gets its own unique page with proper […]
How to Use Event Genius with WordPress Caching Plugins
Event Genius includes built-in support for WordPress caching plugins to ensure your event registration information stays accurate even when pages are cached. This guide explains how it works and how to configure it. The Challenge with Caching Caching plugins improve website performance by storing static versions of your pages. However, event registration pages contain dynamic […]
How to Use Event Genius with WordPress Block Themes and Full Site Editing – Complete FSE Guide
Event Genius is fully compatible with WordPress block themes and full site editing (FSE), allowing you to have complete control over your event page design using the WordPress Site Editor. Whether you’re using Twenty Twenty-Four, Twenty Twenty-Three, or any other block theme, you can customize every aspect of your event pages, organizer pages, venue pages, […]
Will my events, registrations, and settings carry over from the free version if I upgrade to Pro?
Yes! If you were using the free version of the plugin, all of your events, registrations, calendars, organizers, venues, settings, and anything else you configured in the plugin will carry over to the Pro version when you upgrade. Just follow the upgrade directions in this doc to upgrade from free to Pro.
How do I collect RSVPs or event registrations with Event Genius?
Our RSVP form system is built right into the plugin. Simply create an event and the registration form will automatically appear on the event page. You can also use our registration form blocks or shortcodes to place custom event registration form solutions anywhere on your website. The system handles everything from form submission to email […]
Can I use Event Genius for recurring events?
Yes! Event Genius includes full recurring events support, allowing you to create daily, weekly, monthly, or custom event schedules. This is perfect for ongoing classes, regular meetings, or recurring sports events like pickleball registration sessions. See here for how to create a series of recurring events that users can register for.
How to customize confirmation and notification emails for events
Need a different confirmation email for different events? With Event Genius Pro, you can assign different registration forms to different events, and each form can use its own confirmation email template. This makes it easy to send event-specific messages, instructions, branding, or next steps automatically. If you are using the free version, this functionality requires […]
Can I display an attendee list for each event?
Yes! You can display an attendee list either on the single event page or using our dedicated attendee list block/shortcode for flexible placement anywhere on your website. Just use the The attendee list is disabled for this event. Edit the event post to change this. shortcode, or search for “Event Genius” when adding a block […]
Can I display an event calendar anywhere on my WordPress website?
Yes! Use our shortcode to embed an event calendar anywhere on your event website. You can also use our blocks. Just search for “Event Genius” to find the calendar block and other available blocks.
Is the Event Genius plugin developer friendly?
Very! We have a number of hooks and filters as well as support for completely customizing the template files. If you need help or would like to submit a request for an additional hook, please reach out to us!
Is there a limit to the number of events I can create with this plugin?
No! There are no limits in the plugin. You can create unlimited events, create unlimited event registration forms, collect unlimited registrations, register an unlimited number of attendees, and create an unlimited number of calendars.
Can I use the Event Genius plugin on client sites?
Yes, you can use our plugins on client sites in two ways; either you can purchase a multiple site license OR purchase an appropriate license for each client site.
Does the Event Genius plugin work on non-WordPress sites?
The plugin is designed and built for WordPress and so won’t work with other platforms like Squarespace, Wix, or Weebly.
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